Last updated: March 23, 2025

1. Introduction

At INNOVAQUEST SOLUTIONS S.R.L., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you engage our automation services.

2. Information We Collect

We may collect the following types of information:

Personal Information
1. • Names and contact details of your team members
2. • Email addresses
3. • Business phone numbers
4. • Job titles

Business Information
1. • Company name and address
2. • Business workflows and processes
3. • System access credentials (provided for integration purposes)
4. • Data needed to create automation solutions

Technical Information
1. • IP addresses
2. • Browser type and version
3. • Access times
4. • Pages visited on our website

The specific details of services provided will be outlined in your order or project agreement.

How We Use Your Information

We use your information to:
1. • Provide and maintain our services
2. • Communicate with you about your project
3. • Develop and test automations for your business
4. • Improve our services
5. • Send invoices and collect payments
6. • Comply with legal obligations

4. Data Storage and Security

• 4.1. Security Measures: We implement appropriate technical and organizational measures to protect your data.
• 4.2. Data Retention: We keep your data only for as long as necessary to fulfill the purposes for which it was collected.
• 4.3. Third-Party Services: When creating automations, we may need to integrate with third-party services. We only share the minimum information necessary for these integrations to function.

5. Your Data in Automations

• 5.1. Data Processing: When developing automations, we may process your business data to create effective workflows.
• 5.2. Credentials: If you provide access credentials for your systems, we use these solely for creating and testing your automations.
• 5.3. Data Ownership: You retain ownership of all your business data processed through our automations.

6. Confidentiality

We treat all information about your business processes, workflows, and systems as confidential. We will not share this information with third parties except as required to deliver our services or as required by law.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and collect information about how you use our site. You can control cookies through your browser settings.

8. Your Rights

Depending on your location, you may have the following rights regarding your data:
1. • Access your personal information
2. • Correct inaccurate data
3. • Delete your data
4. • Object to processing
5. • Data portability
6. • Withdraw consent

To exercise these rights, please contact us at office@innovaquest.ai.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
• • Email: office@innovaquest.ai